Terms of Use

Effective date: October 1, 2026

1. Welcome to SHC Benefits

These Terms of Use govern your use of https://shcbenefits.com (the “Website”), operated by [confirm full legal entity], referred to as “SHC Benefits,” “we,” “us,” or “our.” Please review these terms before using the Website. If you do not agree, please discontinue use. Nothing in these terms limits rights that cannot lawfully be waived.

Our Privacy Notice explains how we handle personal information. Using this Website does not, by itself, constitute consent to receive marketing calls or text messages.

2. Website purpose and SHC’s role

The Website helps individuals, families, self-employed professionals, and businesses explore healthcare benefit options and request information. SHC Benefits is not an insurance underwriter or a direct healthcare provider. Insurance and other benefits are issued, administered, or delivered by the applicable insurers, administrators, and service providers.

Website content provides general information. It does not provide medical, legal, or tax advice and does not create a healthcare provider–patient relationship. Consult an appropriately qualified professional about your circumstances. For a medical emergency, call 911 or your local emergency services.

3. Benefit information and plan limitations

Website descriptions are summaries. The applicable policies, certificates, benefit agreements, schedules, exclusions, and other governing plan documents control eligibility, benefits, and financial responsibilities.

Available arrangements may include insured benefits and non-insurance services. Not every offering is comprehensive major medical insurance or ACA-compliant coverage. Review the specific arrangement before enrolling. Availability, eligibility, underwriting, provider access, exclusions, waiting periods, and costs may vary by plan and state.

We do not guarantee that any plan will meet every medical or financial need. Confirm provider participation, prescription benefits, and applicable restrictions directly with the plan or administrator. Do not cancel existing coverage until your replacement arrangement and effective date are confirmed.

4. Quotes, enrollment, and savings

Requesting a quote or speaking with an advisor does not enroll you, bind coverage, guarantee acceptance, or activate benefits. Enrollment and benefits are subject to the applicable requirements, acceptance where required, payment requirements, and confirmed effective date.

Illustrative rates and quotes may change before enrollment and are subject to verification. Savings examples are estimates, not guarantees. Actual savings depend on the plans compared, benefits, eligibility, location, and other relevant circumstances.

5. Information you submit and communications

Please provide accurate, current information and submit information about another person only when you have authority to do so. Employers must have appropriate authority before providing employee information.

When you request assistance, we may respond through the channels you request or otherwise lawfully authorize. Any required consent for marketing calls or texts will be requested separately. You may change communication preferences or withdraw consent through the methods described in our Privacy Notice.

Please do not submit Social Security numbers, payment details, medical records, or detailed medical information through ordinary contact forms, general chat, email, or text. Use the designated secure process if this information is required.

6. Permitted use and intellectual property

You may use the Website for lawful personal purposes or legitimate business evaluation of benefit options. You may download or print reasonable portions for those purposes while retaining ownership notices.

Do not attempt unauthorized access, interfere with Website operation, introduce malicious code, impersonate others, submit fraudulent requests, collect other visitors’ information without authority, or copy Website content for unauthorized commercial distribution.

Website content, branding, graphics, and other materials belong to SHC Benefits or their respective owners and are protected by applicable intellectual property laws. These terms do not transfer ownership or grant permission to use any trademark without authorization.

7. Third-party resources

The Website may link to enrollment systems, member portals, provider directories, prescription resources, or other third-party services. Those services have their own terms and privacy practices. We do not control their content, availability, or independent conduct. Review their notices before submitting information.

8. Website availability and responsibility

We work to provide useful, accurate information, but Website content may contain errors or become outdated. We may correct content or modify or suspend Website features. To the extent permitted by law, the Website is provided “as is” and “as available,” without warranties regarding uninterrupted availability, accuracy, or fitness for a particular purpose. This does not alter benefits or obligations established in an applicable plan contract.

To the extent permitted by law, SHC Benefits is not liable for indirect, incidental, special, or consequential damages arising from Website use or inability to use it. This limitation does not exclude liability for fraud, willful misconduct, gross negligence, or any liability that applicable law prohibits limiting. Mandatory consumer protections remain in effect.

9. Changes and questions

We may update these terms and will identify the revised effective date. Material changes will receive additional notice where required by law. Changes apply prospectively and do not amend an existing benefit contract. If a provision is unenforceable, the remaining provisions continue to the extent permitted by law.

For Website questions, contact SHC Benefits Click here.


Privacy Notice

Effective date: october 1, 2026

1. Our approach to your privacy

Your privacy matters to us. This notice explains how [confirm full legal entity] (“SHC Benefits,” “we,” “us,” or “our”) collects, uses, and discloses personal information through shcbenefits.com and related quote and support communications.

This notice covers information handled by SHC Benefits. Insurers, benefit administrators, healthcare providers, and other independent organizations may provide separate privacy notices for information they handle. Where a separate legally required privacy notice applies to a particular relationship or service, we will provide that notice as required.

2. Information we collect

Depending on your interaction with us, we may collect:

  • Contact information: your name, email address, telephone number, address, state, or ZIP code.
  • Quote and benefits information: the people needing benefits, ages or dates of birth where needed, coverage interests, budget preferences, and information relevant to eligibility or a requested quote.
  • Business information: company name, business contact details, workforce size, and benefit interests when you request employer options.
  • Communications and preferences: messages, support requests, consent records, and communication preferences.
  • Website activity: IP address, browser and device information, pages visited, referring pages, and technical logs, to the extent collected by our systems.

Information may come directly from you, an authorized representative, systems used to operate the Website, or an advisor or benefit partner assisting with your request.

3. How we use information

We use information as appropriate to respond to inquiries, prepare requested quotes, explain available options, assist with enrollment or member support, maintain communication preferences, operate and protect the Website, prevent fraud, and meet legal or recordkeeping obligations. We send marketing communications only as permitted by law and subject to applicable consent requirements and your choices.

We do not treat a Website visit or acceptance of terms as permission for every type of contact or data use. Where a use requires separate consent, we will request it before proceeding.

4. When information may be disclosed

Subject to applicable law and any required consent, we may disclose information:

  • To service providers that support Website hosting, forms, customer relationship management, communications, and other business operations, under appropriate restrictions on their use of the information.
  • To authorized advisors and relevant insurers, administrators, or enrollment partners when needed to fulfill your requested quote, enrollment, or support services. Independent organizations may handle information under their own notices.
  • When required by law, lawful process, or regulatory obligations, or as permitted by law to protect rights, prevent fraud, or address security issues.
  • In connection with a business reorganization or transfer, subject to applicable law, existing privacy commitments, and required notice or consent.
  • At your direction or with your valid consent.

Proposed commitment — retain only after verification: We do not sell personal information or disclose it to third parties for their own marketing purposes. Mobile opt-in information and text-message consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. Providers supporting delivery of our messages may process information only as needed to provide that service and as permitted by law.

5. Cookies and website technologies

Our Website may use cookies or similar technologies to support functionality and security and, if enabled, understand Website usage. Browser settings can help manage cookies; blocking some cookies may affect Website features.

6. Calls, emails, and text messages

We may contact you about the quote or assistance you request, consistent with your preferences and applicable law. Marketing calls or messages requiring consent will be sent only after the required consent is obtained. Consent to marketing is not a condition of purchase.

If you enroll in an SHC Benefits text-message program, message frequency may vary and message and data rates may apply. You may reply STOP to opt out or HELP for assistance, or contact us using the details below. We also honor other legally valid requests to withdraw consent. Promotional emails include an unsubscribe method. Opting out of marketing does not necessarily stop legally permitted, necessary service communications.

7. Health and sensitive information

Please share only what is necessary for your inquiry. Do not send detailed health information, Social Security numbers, or payment information through general Website forms, chat, email, or text. If sensitive information is required, we will direct you to the appropriate process.

Whether particular information is subject to HIPAA or another health privacy law depends on the information and the organizations involved. This Website notice does not replace any applicable HIPAA Notice of Privacy Practices or other required health-data notice. We obtain additional consent where required for sensitive information.

8. Security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect information. No online system or transmission method can guarantee complete security.

We retain information for as long as reasonably needed for the purposes described in this notice, including responding to requests, supporting applicable services, maintaining consent and compliance records, resolving disputes, and meeting legal obligations. We then delete or de-identify information as appropriate, subject to lawful retention requirements.

9. Your choices and privacy rights

You may contact us to update your information, change communication preferences, or ask about our data practices. Depending on your residence, the information involved, and applicable law, you may have rights to access, correct, delete, or receive a portable copy of information; withdraw consent; or opt out of certain uses, sales, sharing, targeted advertising, or profiling.

Submit requests to [verified privacy email] or call [verified privacy request number]. We may need to verify your identity or an authorized agent’s authority using information appropriate to the request. We will respond within applicable legal timeframes. Some information may be retained or requests limited where law permits or requires. We will not unlawfully discriminate against you for exercising privacy rights. Where applicable law provides an appeal, you may appeal a denied request by contacting [confirmed appeal channel].

10. Children’s information

The Website is intended for adults seeking benefits for themselves, their families, or their businesses. We do not knowingly collect personal information directly from children under 13 through this Website. A parent or authorized adult may provide dependent information through an appropriate benefits process. If you believe a child submitted information directly without appropriate authorization, contact us so we can address it.

11. External services and notice updates

Third-party websites and services have their own privacy practices. Review their notices before providing information. We may update this notice as our practices or requirements change and will revise the effective date. For material changes, we will provide additional notice and obtain consent when required. Posting an update does not override consent or other rights required by law.

12. Contact SHC Benefits

Legal entity: SHC BENEFITS INC.
Website: https://shcbenefits.com
General support: 866-656-2525
Mailing address: 835 E. Lamar Blvd. #350, Arlington, TX 76011